Requirements for Tour Guides (Guidelines)

1. Specialized knowledge in all fields/aspects of the destination

2. Good basic knowledge of German* (European) culture and history

3. Good basic knowledge about the source market conditions (tour operators, brands, types of products)

4. Detailed knowledge about the expectations of the clients

5. Basic knowledge of German* consumer protection legislation

6. Very good command of the German language (pronunciation, a differentiating vocabulary, free speech)

7. A well developed communicative competence (charisma, rhetoric, leadership)

8. Psychological abilities and the power to lead a group (interactive leadership, group dynamics, conflict management)

9. Command of a variety of teaching techniques

10. Organizational skills (timing, ability to find one’s way)