News
Deutsche SeitePáginas Español
Home
News
Our Seminars
The Quality Seal
Objectives
How to Get it/
How to Use it
Criteria for 
Incoming Agencies
Requirements for
Tour Guides
Seal Conditions
Agencies with the 
Quality Seal/
References
Our Team
The Advisory Board
Cooperation with the
Willy Scharnow-Foundation
Contact eMail

TINTKO
Team for International Touristic Communication

TINTKO is the team of travel experts to optimize your communication on all levels in the field of tourism. Friendliness and a well developed consumer orientation remain the fundamentals when encountering guests. Seasoned travellers and business travellers expect more: individuality, competence and knowledge to help them understand the country they choose.

An important key function for the guests’ satisfaction and for their positive reaction towards the destination they chose for their holidays lies with the tour guide. Especially on round trip tours and excursions the “Dialogue of Cultures” is their responsibility. As Ambassadors of their country tour guides determine the impressions and memories their guests will take home.

Use our experience and our ideas to make sure your guests receive exacting information and authentic experiences on a professional high level.

Our Proposals

  • Seminars for tour guides worldwide
     
  • Consulting and evaluation with Incoming Agencies (tour guide management)
     
  • Preparation and examination towards the Tour Guide Quality Seal
     
  • Media consulting for all communication means
     
  • Project development and monitoring for Incoming Agencies and Tourist Boards

March 10, 2011

Agencies from Israel and Thailand have officially been honoured as new bearers of the TINTKO Quality Seal during the ITB 2011. Their representatives have received the certificates in the mark of the Willy Scharnow-Foundation awards ceremony.

Additionally, and for the first time, special distinctions have been awarded to agencies from Georgia and Nicaragua for their merits of significantly optimizing national tour guide training in their countries.
(further details)

October 28, 2010

Together with further touristic institutions TINTKO has developed a special Tour Guide and Customer Service Quality Seal for Cruises. The Seal will be launched in 2011 in the mark of a pilot project with a renowned partner operator.

February 25, 2010

The Willy Scharnow-Foundation’s traditional award ceremony again provides the worthy surrounding for the new bearers of the TINTKO Quality Seal. Representatives of five companies from South America, Asia and Europe officially will receive their certificates on March 11 in Berlin’s Congress Centre ("Saal 7", 2 pm). The incoming agencies have been awarded the Quality Seal between April 2009 and November 2009 for their excellence in providing tour guides for roundtrip tours.
(more)

January 15, 2010

All seal bearers appointed in 2006/2007 have successfully completed the follow up evaluation. The Quality Seal was awarded for another three years. The compliance with the quality standards will be checked continuously, even by unannounced or anonymous tests.

September 24, 2009

A press trip to Morocco organized by Thomas Cook, focuses on the quality of local tour guides. Johann Rosskopf, General Manager of TINTKO will accompany the six day tour to inform about the recognized high performance standard of national guides and to outline the extensive evaluation process for the Independent Tour Guide Quality Seal®.

Furthermore, upon invitation of the Moroccan National Tourist Office, the journalists will get acquainted with important future tourism projects in the North African country.

April 1, 2009

Cooperation with German TÜV intensified: TINTKO and TÜV NORD have agreed to intensify their cooperation in the field of quality inspection in the tourism sector. Besides the TÜV certification regarding service quality and customer satisfaction they will offer selective or continuous consultancy to improve the clients standing in the relevant markets. (more)

© 2012 by TINTKO, Germany • Imprint